....

FAQs

Payment

  • Orders require a 50% non-refundable deposit retainer of total price is required at time of order to hold and book your date. The balance due for your order must be paid in full 3 days prior to your event.
  • ¬†I require a minimum of 2 weeks notice to book and hold your date.
  • For last minute orders less than 2 weeks notice, our sincerest apologies but we will no longer take last minute order request.
  • All orders must be picked up and/or ¬†delivered at the time stated.
  • Cookie order payments¬†are due in full upon receipt of your invoice. Orders are not booked and your requested date is not held until payment has been received.¬†

 

Allergies

At this time, I do not offer gluten free, allergy free or vegan cakes. I am a home baker and will not risk the possibility of cross contamination that could cause any harm to anyone. Thank you for understanding.
Contains the following allergens: Wheat, Eggs, Milk
Made in a kitchen that contains possible traces of tree nuts and/or peanuts.

Our products – may contain wheat, nuts, dairy, coconut flour, almond flour, sugar, salt, cocoa powder, icing powder, cornstarch, corn syrup, cream of tartar, glucose syrup, tylose powder, lemon, vanilla, cooked fruit and etc. Our fondants vegan, gluten, dairy and nut free.

 

Service Charge

There will be a service charge of 2.9% that will apply as of July 11th.

 

FREQUENTLY ASKED QUESTIONS

Q: WHAT IS THE PRICING FOR CUSTOM COOKIES?

Please view our ‘Pricing‘ tab. Custom cookies begin at $48 per dozen with a one dozen minimum and simple design. Cost goes up from there depending on the number of colors used and fine detailing that is requested.¬†

Q: WHY ARE CUSTOM COOKIES SO PRICEY?

When you order custom cookies from Marcia’s Munchies NJ, you are paying for our time, resources and creativity. Many factors go into every custom order that we receive. For every order, we have to correspond with customers, shop for custom ingredients, research, sketch and finalize our design, roll and bake our dough, mix icing, decorate and package. All of this is done by hand and we spend many hours making sure our cookies are everything our customer envisions! We understand that custom cookies are not in everyone’s budget and we try our best to work with every request.¬†

Q: WHEN IS PAYMENT DUE?

Payment is due in full upon receipt of your invoice. Orders are not booked and your requested date is not held until payment has been received. 

Q: HOW ARE CUSTOM COOKIES PACKAGED?

Each order of custom cookies comes in a box. Each cookie in the order comes individually sealed in a clear bag to ensure freshness. 

Q: ARE YOU ABLE TO SHIP COOKIES?

Unfortunately, we are unable to ship cookies as we are an at home bakery in New Jersey working under the New Jersey Cottage Food Law. We are able to work with you and your schedule so that your order can be picked up when it is convenient for you!

Q: WHAT ARE THE FLAVOR OPTIONS FOR CUSTOM COOKIES?

Right now, we offer two flavor options for our custom cookies: Vanilla, Chocolate, Lemon and Pumpkin Spice. You must order at least a dozen of each flavor, no qty less than a dozen.

Q: CAN I MAKE A SPECIAL REQUEST FOR ALLERGEN FREE COOKIES?

Marcia’s Munchies NJ does not offer allergen free treats. If there is any type of allergy, please communicate that with us during your order, so that we can assure that this won‚Äôt be a problem.¬†

Q: CAN I INQUIRE/ORDER THROUGH FACEBOOK OR INSTAGRAM?

In order to keep track of all orders and make sure all requests are answered, we ask that you make your orders online through our website. This is the best way for Marcia’s Munchies NJ to fill your order and it ensures that you are able to have an invoice for your purchase.¬†

Q: HOW DO I PLACE AN ORDER WITH MARCIA’S MUNCHIES NJ?

To place an order, please fill out the Order form on our website. Once we receive and accept, we will send you an invoice. Invoices must be paid in full before being added to our calendar. Please understand that in the interest of time and fairness, booking is based on a first come, first paid basis. 

Q: WHY DO YOU REQUIRE A CONTRACT AND MY INFORMATION?

Because I need as much information possible to prepare your order and for my records.

Q: HOW MUCH DO YOU CHARGE FOR YOUR CAKES?

Generally my cakes are between $5 – $20 per serving.
Size and detail determine price.
Minimum order is $150.
Each cake is custom made to order.
To inquire about a price, please let me know the date, theme / design and # of servings you’ll need.

Q: PICK-UP AND DELIVERY 

You can pick up your cake in Beachwood, NJ on a mutually agreed upon date and time.

I do offer delivery? Yes, I do for an additional charge.

Delivery is generally $25 plus $2 per mile (around trip), plus tolls from Beachwood, NJ, but can vary depending on location.

If you are interested in delivery, please let me know the venue address and I will quote the delivery fee.  I generally deliver cakes in the Toms River, NJ and surrounding areas, but can drive farther if needed.

Q: WHY ARE YOU CHARGING SO MUCH AS A HOME BAKER? YOU DO NOT HAVE OVERHEAD COSTS OR PAY FOR A BRICK & MORTAR RENTAL SPACE!

While you are correct I do not have a brick and mortar commercial rental, I do have a mortgage and use my kitchen. While I don’t have a commercial overhead cost, I do have an electrical, water, and sewer bill which does count as overhead costs. I take pride in what I do and ethically I continue to get any and all required courses to keep my skills, licenses and permits up to date.

Q: WHY AM I NOT ABLE TO STOP BY AND PLACE MY ORDER WITHOUT AN APPOINTMENT?

Appointments are required, there are a number of reasons why I may not be available. I to have a family and make plans, I may be running errands or be on holiday. I may have a previous appointment, etc.
***Most of all** Imagine you being home and a stranger just shows up. Our safety is important to our family.

 

error: Content is protected !!