Thank you for choosing our services. We strive to meet our customers’ needs promptly and efficiently. However, to ensure fairness to all our clients and maintain the quality of our work, we have implemented a rush fee policy for orders placed after the two-week mark. Please carefully read and understand the following disclaimer:
- Rush Fee Applicability: The rush fee applies to any order placed after the two-week mark from the date of initial inquiry or order placement. This includes any revisions, modifications, or additional requests made after the initial order submission.
- Rush Fee Amount: The specific rush fee amount will be calculated based on the complexity and urgency of the order. This fee will be communicated to you before proceeding with the rush service.
- Availability and Timelines: Rush service availability may vary depending on our current workload and capacity. We will inform you of the estimated delivery timeline upon receipt of your rush order request.
- Consent and Confirmation: By proceeding with a rush order, you acknowledge and agree to the rush fee policy. You understand that the rush fee is non-refundable, even if the order is subsequently canceled or modified.
- Quality Assurance: While we will prioritize rush orders to meet the requested deadline, please note that the accelerated timeline may affect the normal quality assurance process. We will still strive to deliver a satisfactory outcome; however, we cannot guarantee the same level of revision or modification opportunities as regular orders.
- Additional Charges: In addition to the rush fee, any other expenses incurred during the rush process, such as expedited shipping or external services, will be borne by the customer and communicated before proceeding with such expenses.
- Order Confirmation: We will require your explicit confirmation of the rush fee, delivery timeline, and any additional charges before we proceed with your rush order. Without your confirmation, we will continue to process your order according to our regular schedule.
Please understand that the rush fee policy is in place to ensure fairness, maintain the quality of our services, and accommodate urgent requests. If you have any questions or concerns regarding this policy or your order, please feel free to contact our customer support team.
Thank you for your understanding and cooperation.
Marcia’s Munchies NJ